The Old Oak and Park Royal Development Corporation (OPDC) is a Mayoral Development Corporation (MDC), established by the Mayor of London to bring forward the regeneration of the Old Oak Opportunity area, spanning land in three London boroughs - Ealing, Brent and Hammersmith & Fulham. The Old Oak and Park Royal Opportunity Area is one of the most exciting and important regeneration opportunities in the UK - aiming to create an accessible, welcoming and well-connected urban district, centred around the new High Speed 2 station at Old Oak Common, with tens of thousands of new high-quality and affordable homes; good quality, well-paid jobs and shops; facilities, sustainable travel connections and public green space. Communications and Engagement The Communications and Engagement Directorate manages OPDC's communications, marketing, external relations, community engagement and media relations functions. Communications and Engagement sits at the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities. The work of the directorate's teams includes delivering events and launches, designing and leading public affairs and marketing campaigns, providing data, evidence and analysis to inform the OPDC's work, leading cross-organisational programmes, and making sure we plan for and can respond to emerging events. About the role The Communications Officer will work as part of the Communications and Engagement team within OPDC, providing support in all matters relating to communications, including copywriting, digital, internal communications, public liaison, marketing, event organisation and media / stakeholder monitoring, as well as supporting the day-to-day function of the team through undertaking administrative tasks. Principal accountabilities Principle accountabilities include but are not limited to:

1. Assist with the coordination and delivery of communications and marketing activity, using a range of channels and methods both traditional and online, including, but not exclusively: leaflet, poster and flyer creation and distribution, press releases, internal and external email campaigns and website maintenance.
2. Work with the Digital Communications Manager to manage the corporation's social media and online presence, promoting OPDC by creating and uploading engaging content, including working with designers, videographers, community members and internal teams to prepare posts, podcasts and videos.
3. Work with the Communications & External Relations Manager to support and maintain the internal communications function, liaising with team members to compile internal newsletters, and helping to organise internal events, including lunch and learns, staff briefings and team socials.
4. Carry out the work required to coordinate and complete the corporation's FOI and Write On processes, as well as the Mayor's correspondence that is allocated to OPDC, including allocating correspondence to the appropriate team members and providing responses to straightforward letters and emails, measuring OPDC's response deadlines and monitoring these against the corporation's Key Performance Indicators (KPIs).
5. Monitor OPDC's online and media presence, tracking engagement, followers and comments to help inform future Communications and Engagement campaigns and consultations.
6. Act as a first point of contact for enquiries to the Communications and Engagement Team.
7. Realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities.
8. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross- department and cross-organisational groups and project teams.

Skills, knowledge and experience To be considered for the role you must meet the following essential criteria:

• Knowledge of and experience in using a variety of media (including social media tools) to produce attractive and engaging communications.
  • experience of writing and editing articles, internal publications, newsletters and press releases.
  • experience of writing for digital communications and providing advice and support to staff to who are writing their own content.
  • a proven track record of organising staff events and presentations and engaging and coordinating volunteers.
  • experience of providing training/skills sharing to users
• Evidence of using innovation and creativity and understanding of current communications best practice to disseminate information and engage people.
• Ability to use a range of standard and specific ICT systems, including:
  • Mailchimp or similar CMS/email system(s)
• Competence in photography, filming and video editing would be desirable.
• Awareness of working in a political context.

Location: One West Point, 7 Portal Way, North Acton, London, W3 6RT Behaviour Competencies Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Level 2 indicators of effective performance:

• Communicates openly and inclusively with internal and external stakeholders
• Clearly articulates the key points of an argument, both in verbal and written communication
• Persuades others, using evidence-based knowledge, modifying approach to deliver message effectively
• Challenges the views of others in an open and constructive way
• Presents a credible and positive image both internally and externally.

Stakeholder Focus is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others' expectations. Level 1 indicators of effective performance:

• Listens to understand requirements without making assumptions
• Demonstrates an enthusiastic and 'can do attitude' to all requests
• Provides timely, accurate and personalised responses
• Provides a polite and helpful first point of contact for stakeholders
• Learns from feedback to improve personal service to others

Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 1 indicators of effective performance:

• Breaks down work issues, seeking further information if necessary
• Provides workable solutions to solve immediate work problems
• Makes suggestions and implements improvements to personal work processes
• Actively supports new initiatives and tries different ways of doing things
• Learns from others' experiences

Decision making is forming sound, evidence-based judgements, making choices, assessing risks to delivery, and taking accountability for results. Level 1 indicators of effective performance:

• Takes personal responsibility for own decisions
• Makes straightforward decisions to progress own work
• Asks others for input, recognising the benefit of more than one perspective
• Understands which decisions are within own area of responsibility and which to pass to others
• Understands the risks associated with decisions, informing others of these risks

Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 1 indicators of effective performance:

• Plans and prioritises own workload to meet agreed deadlines
• Advises colleagues or manager early of obstacles to work delivery
• Perseveres and follows work through to completion
• Checks for errors to ensure work is delivered to a high standard first time
• Effectively juggles priorities

Responding to Pressure and Change is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift. Level 1 indicators of effective performance:

• Stays calm in pressurised and demanding situations
• Responds flexibly to changing circumstances
• Recognises when unable to cope and asks others for help
• Demonstrates openness to changing work priorities and deadlines
• Maintains personal well-being and achieves a balance between work and home life

OPDC follows the GLA Competency Framework Guidelines. Further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following:

• Up to date CV
• Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.

Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images . click apply for full job details