As a Revenue Manager you will work within the Customer experience and communications team, playing a key role in driving financial performance and ensuring financial control. Your role is central in ensuring accurate and timely collection of revenue, credit control, debt management and compliant reporting. You will oversee financial analysis, and reporting while working closely with senior stakeholders. Supported by the Customer Operations Manager and working closely with the Business control team and our service partners, you will work to deliver successful revenue and cost validation, billing and debt management in line with our Customer Experience framework, and ensure we are fully compliant with regulations and standards that apply. We are looking for a highly experienced finance expert who is motivated to set a new standard of service in a small but rapidly growing market.Key Responsibilities / Duties Working with our external partner to ensure customer bills are issued on time and accurately. Validation of monthly heat bills against service level agreements (SLAs) including, metering, billing and payment collection. Weekly validation of payments received from customers and payments provider invoicing ensuring clear reporting of revenue and costs. Reporting back to the business control, team on all customer revenue, and debt position. Support with the update of the cost to serve tool. Ensuring revenue and payment provider cost data remains available and accurate to assist the business control team with financial audits. Management of internal revenue and cost tools, reporting back to the business on all revenue and cost matters. Ownership of the debt management process for all customers, ensuring that debt is managed in accordance with the business credit control and debt policy. Compilation of financial data for Heat Trust and Ofgem reporting. Compiling and validating financial reports required as part of the monthly reporting cycle and supporting the business control team with financial audits. Ensuring monthly cash reconciliation using the payment provider reports and client bank account. Ensuring that financial transactions are communicated to business control and correctly booked in financial systems. Supporting internal and external audits requirements. Experience Bachelor's degree in finance, Accounting, Economics, or a related field. A professional qualification (CIMA, ACCA, ACA) is preferred. 5 plus years of financial experience working within a consumer services sector (utilities, communications, banking). Experience running multiple projects and programs, with the ability to balance commitments and priorities. Fast learner with great attention to detail and high level of accuracy. Proficient in excel and data analysis.Skills required 5 plus years of finance experience working directly with B2C or B2B customers. Knowledge of a consumer services sector (utilities, communications, banking) and consumer protection regulation. Highly proficient in Excel and good with numbers as the role will involve interrogating data. Knowledge of metering & billing platforms, customer relationship management (CRM) tools and high proficiency with digital technology. It would be desirable to have working knowledge of the district heating sector. Excellent verbal and written communication skills and financial acumen. Excellent organisational skills and ability to prioritise and manage conflicting deadlines to ensure priorities are delivered Approachable, helpful, and friendly personality that brings positivity to the work environment For more information on this excellent opportunity with our market leading renewable energy client, please contact the recruitment team on (phone number removed) or apply online & we will get back to you.