Guidewire Application Support Analyst

Permanent

Hybrid - 2 days in London

£65,000 - £75,000

An Application Support Analyst with experience supporting Guidewire Applications is required for a specialty insurer in the Lloyd's market building out an entirely new team to support the Claims team and the integration of Guidewire into the wider estate of applications.

The Role:

The organisation is a highly successful Lloyd's insurer based in the City of London. You will have prior experience working in supporting insurance-based applications for Guidewire, ideally you will have experience in ClaimCenter.

You should also come from a technical background where you are able to interrogate databases and SQL queries as well as managing and escalating tickets in a timely manner.

As this role will require interaction with third parties you should have strong written and spoken communication skills being able to relay IT related issues to non-technical people.

You should have knowledge of SQL databases and be enthusiastic about growing within the business and the team with suggestions on how to improve and optimize processes

Responsibilities:

• Responsible for the support & integration of Guidewire application to business estates
• Identify opportunities and propose integration solutions including batch processing and message queues
• Manage and provide technical for Guidewire applications in production.
• Liaise & interact with 3rd party vendors
• Engage with technical teams and business analysts to achieve and support successful integration

Requirements:

• London Markets or Speciality Insurance experience is required
• Extensive experience with Guidewire ClaimCenter
• Deep understanding of ITIL Service Management
• Experience using Microsoft SQL

Applications Support Analyst - SQL, Guidewire, ClaimCenter, BillingCenter, PolicyCenter, Insurance, Support, Support Analyst