Senior AI IT Trainer/Senior IT AI Learning Specialist A fantastic opportunity has arisen for a Senior AI IT Trainer/Senior IT AI Learning Specialist to join our London based law firm on an initial 12 Month Fixed Term Contract.Senior AI IT Trainer/Senior IT AI Learning Specialist Responsibilities and Duties:? Partner with the IT team, delivery leads, business analysts and solution architects to assess working practices and support improvements through targeted training ? Support the integration and adoption of new technologies, including generative AI tools such as Microsoft Copilot, into daily working practices ? Collaborate with legal and business services teams to understand workflows, identify inefficiencies and recommend technology-enabled solutions ? Provide one-to-one coaching to improve productivity and effective use of firm-supported systems ? Design, implement and deliver training programmes for existing systems and new technologies, including Microsoft 365, generative AI tools and the IT Induction ? Deliver training in classroom, remote, desk-side and one-to-one formats, tailored to role and user needs ? Create and maintain engaging training materials, user guides and video tutorials using eLearning tools ? Maintain the Learning Management System (LMS), ensuring content and schedules remain current ? Monitor user adoption, gather feedback and refine training programmes and configurations accordingly ? Stay up to date with emerging technologies, AI regulation and Microsoft 365 capabilities to ensure relevant training delivery ? Support course promotion, scheduling, registration tracking and assist with technical queries in collaboration with IT teams Senior AI IT Trainer/Senior IT AI Learning Specialist Knowledge, Sills and Experience:? Strong experience delivering IT training within a law firm or professional services environment ? Advanced knowledge of Microsoft 365 applications (Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive) ? Strong working knowledge of Microsoft 365 Copilot or similar generative AI tools, including prompt engineering techniques ? Experience with NetDocuments ? Experience supporting mobile devices and associated applications ? Experience using eLearning development tools? Experience delivering remote training via Teams or similar platforms ? TAP, Microsoft Certified Trainer (MCT) or equivalent certification ? Excellent communication, organisational and interpersonal skills, with the ability to work under pressure and adapt to changeSenior AI IT Trainer/Senior IT AI Learning Specialist In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Senior Technology Learning & Adoption Training SpecialistA fantastic opportunity has arisen for a Senior Technology Learning & Adoption Training Specialist to join our London based law firm on a permanent basis.Senior Technology Learning & Adoption Training SpecialistResponsibilities and Duties:* Act as a coach in building the skills and abilities of personnel, both inside and outside of the classroom. * Create educational resources and provide educational support related to an array of technical products, including Windows, Microsoft Office and other legal applications. * Design learning solutions including instructor-led courses, videos, and written documentation. * Transform scripts, storyboards and course plans into activities that promote learner information retention and engagement. * Maintain existing training resources and look for new ways to utilize them. Retire resources when they become irrelevant. * Facilitate technology-related classes for all roles within the firm. * Accurately diagnose organisational technology performance issues and recommend the most appropriate solutions. * Consult with IS management, HR and Administration, as well as individual users to anticipate and understand needs and develop customised learning solutions including facilitated training, coaching, videos, guides, and other resources. * Build trust and work effectively with all firm users. * Participate in complex projects and/or project teams; develop training materials aligned to project plans with key activities, milestones, stakeholders, and rollout strategies; ensure execution and measure effectiveness. Senior Technology Learning & Adoption Training SpecialistKnowledge, Sills and Experience:* Proficiency in the Microsoft Office suite, iManage and other firm applications. * Available to work overtime, as required. * Available to travel, as needed. * 2+ years' experience with legal software systems and successful participation and coordinating training projects in a business setting. * Prior instructional design and curriculum development experience delivering technology-related material. * Ability to develop learning objectives and competency requirements, reference guides, instructor-led materials and evaluations/assessments. * Understanding of techniques used to facilitate adult learning. * Prior in-person and virtual classroom experience teaching technology-related material. Senior Technology Learning & Adoption Training SpecialistIn accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.DGH Recruitment Limited acts as both an Employment Agency and Employment Business