Your new company

• An Investment Management Firm based in Henley-On-Thames (Need to be able to commute to the office).

Your new role

• Senior Desktop Support Analyst

What you'll need to succeed

• Excellent customer service and communications skills. Previous experience doing VIP Support / C-Suite support is highly preferable.
• In-depth experience in a customer-facing 'desktop' support role, preferably gained within the financial services sector and/or highly pressurised environment
• Prior experience in a senior position within a technical role with a consistent record of ownership, accountability, and where you were responsible for delivering solutions to complex problems
• Up-to-date knowledge of technologies, equipment and software appropriate to business, including Windows operating systems, macOS, iPad, iPhone, Microsoft and Mac Applications and Network fundamentals
• Network and Telephony patching experience
• Audio Visual support and troubleshooting experience
• Preferably knowledge of ITIL V3/4 Foundation
• Microsoft Certification or equivalent experience (Nice to have)

What you'll get in return

An exciting opportunity to join an international organisation working with a major financial services organisation. Furthermore, a competitive day rate for this role will be offered in addition to your own dedicated Hays Consultant to guide you through every step of the application process.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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