Software Engineer

6 months

Ipswich/London - onsite

£745 per day inside ir35 - Umbrell only

Active SC clearance required, eligible candidates will be considered

Our client, is seeking a skilled Software Engineer to join their team for a six-month contract. This is an excellent opportunity to support and enhance Legacy Remedy ITSM platforms, ensuring smooth operations and successful migrations.

What you'll be doing:

• Maintain and support the existing Remedy ITSM platform, including key integrations such as E-bonding and TSO.
• Assist in migrating ITIL teams onto Remedy, reviewing current solutions to ensure BCDR tests are successful.
• Manage server group structures and CMDB data loads, including automated foundation data loads.
• Develop and troubleshoot Atrium integrator jobs and perform general system administration.
• Use Developer Studio for customisation and perform log analysis to diagnose and resolve issues.
• Document processes and facilitate knowledge transfer to ensure team continuity.

What you'll bring:

• Active SC clearance (eligible candidates will be considered).
• Experience maintaining Remedy ITSM platforms, including integrations and server structures.
• Strong troubleshooting skills, particularly with log analysis.
• Ability to support migration projects and review ITIL solutions.
• Knowledge of Atrium integrator, automated data loads, and system customisation.
• Excellent documentation and knowledge-sharing skills.

This role offers a competitive daily rate and the chance to work with a dynamic team on impactful projects. If you meet the criteria and are ready for your next challenge, we'd love to hear from you.