Job title - Telecoms Patch Manager Location - London - Hybrid Job type: Permanent Ref 1478 Field Do you enjoy working with a down to earth, supportive team but at the same time be relied on to use your own initiative and problem solve out in the field? Our Field teams are critical in the delivery of our contracts, whether that is delivering, or supervising maintenance, installation, cabling, or civils works. Help build and keep the nation's critical infrastructure connected and protected 24/7. What you'll do: Reporting to and directed by the Area Manager, you will be accountable for: Stage 3 of the ONSA delivery process ensuring that all works underpinned in the programme at stage 2 are delivered as planned to include: - Manage the sub-contractor suppliers in their contractual tasks. - Provide regular reports on project status - Drive a culture of Health and Safety and manage that throughout - Resource planning and confirmation - In-life issue management and reporting Through your team of Field Agents see all programmed works through to finish on site and engineering completion. Pro-actively drive Safety, Quality and Streetworks performance across the supply chain base. Supported by a team of telent Field Agents work in partnership with suppliers locally to provide a competent supply chain that will deliver all customer programmes of work safely, to quality and on time. Working with your suppliers locally and the telent PMO you will ensure that all delivery targets and customer priority outcomes are achieved through a clear focus on the completion of priority works. You will ensure full compliance with telent's delivery systems requirements and provide support on escalations and complaints. You will work with your suppliers to scale and scope their workforce to address all works in their workstack in line with telent's contractual terms of delivery. Provide line management and clear direction to a team of Field Agents in the field. Key Deliverables (as a highlight) - System Compliance - Inspection Regime - Supplier Competence and Performance - Stores Compliance - Supplier Mobilisation - Culture & Behaviour management - Reporting Who you are: Key requirements: - Experience in a Delivery/Operational management role. - Previous experience of supervising civils, poling or cable gangs working in the highways network. - NRSWA Unit 2 & 10 - IOSH Managing Safely - In addition to the 'all employee' training Patch Manager must complete the following training within 6 months of being appointed: - Incident Investigation - Root Cause Analysis - Hot Job Monitor - Negotiation Skills - First Aid at Work - Appointed Person/Awareness - Managing Temporary Works - Use of Solo, Qlikview, Connect Mobile etc. - Business Acumen What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: - Vehicle: Essential - 34 days holiday, including public holidays, plus the option to buy or sell days annually - Company pension scheme. - A range of family friendly policies - Occupational health support and wellbeing Portal - Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme