Account Director / Client Services Lead
Annual
Big ideas. Brave work. Zero egos. This independent, integrated creative agency has built a reputation by doing things differently pushing boundaries, challenging convention and thriving on irreverent, maverick ideas. They re not here to play it safe. Now they re looking for an Account Director / Client Services Lead to champion bold thinking and lead from the front. This is your opportunity to step into a senior leadership role within an award-winning agency where ideas-first thinking, strong opinions and creative ambition are the norm.
You ll sit at the top table, working alongside the senior leadership team to shape the agency s direction, drive commercial growth, and build high-performing client partnerships. Leading a team of five client services professionals, you ll mentor, inspire, and elevate those around you - ensuring the bar stays high and the energy even higher.
You ll strike the perfect balance of strategy, creativity, and operational oversight equally at home leading a million-pound pitch, overseeing integrated campaign delivery, or rolling up your sleeves to shape influencer or social content.
Day to day you'll -
- Lead the client services department (five direct reports), ensuring team development and high-performance delivery
- Own senior client relationships, spotting and converting opportunities for account growth
- Lead strategic, through-the-line marketing campaigns across brand, social, influencer and creative production
- Lead creative production including TVC, radio, photography shoots including budget planning, negotiations, pre and post-production
- Oversee organic social media strategy and execution
- Champion agency profitability, overseeing commercial performance, scopes, billing and forecasting
- Support new business efforts and lead pitch processes with confidence and clarity
- Support the creative department leadership with 6 indirect reports in the creative team
- Collaborate across departments to ensure outstanding creative and strategic output
About you
With solid experience in an agency-side environment, you re a confident leader who knows how to manage, motivate, and grow a team. You bring a well-rounded understanding of the full marketing mix with experience across advertising and creative production (TVC), through to organic social and influencer marketing.
What s on Offer:
Competitive salary plus an excellent benefits package. The agency is based in central London.
Apply now for a detailed job description and one-to-one support throughout your application.