This entry level role will play a key part in supporting sales and marketing teams by conducting market research, maintaining customer data and assisting with lead generation activities. It is an excellent opportunity for someone looking to begin a career in sales operations, business development or commercial support within a fast paced technology environment.

Key Responsibilities

Data Entry and Management

• Accurately input and maintain customer and prospect data within the CRM system.
• Ensure data accuracy, integrity and consistency across all platforms.

Customer and Account Research

• Conduct research on contacts within target accounts using online resources such as LinkedIn, Google and other Business Intelligence platforms.
• Identify key decision makers and relevant stakeholders to support sales and marketing activities.
• Gather company information including industry, employee numbers, revenue and other relevant business data.

CRM Management

• Maintain and update CRM records to ensure information is accurate and complete.
• Record research findings and contact information within the CRM platform.
• Use reports and dashboards to monitor data quality and support sales performance.

Lead Generation Support

• Assist with identifying and qualifying prospective customers through online research.
• Use LinkedIn and other professional networking platforms to identify potential contacts.
• Build and maintain targeted prospect lists for sales campaigns.

Sales and Marketing Support

• Provide account intelligence and research to support the sales team.
• Assist with administrative tasks as required.
• Identify relevant contacts for marketing campaigns.
• Use sales intelligence tools to obtain accurate customer and prospect information.

Communication

• Communicate professionally with internal stakeholders.
• Support initial customer outreach via email or telephone where required.

Skills and Experience

• Bachelor's degree or equivalent experience preferred.
• Strong interest in sales, business development or commercial operations.
• Excellent attention to detail and organisational skills.
• Proficiency in Microsoft Office, including Word, Excel and PowerPoint.
• Familiarity with CRM platforms such as Salesforce or HubSpot is advantageous.
• Experience using LinkedIn, Google and Business Intelligence tools is desirable.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively within a team.
• Proactive, organised and results focused approach.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates