Director of Sales and Business Development - MSC
Annual
- Define and implement a comprehensive vision and strategy for the sales and business development community, supporting MSC's overall strategy , to d evelop professional sales skills focused o n a comprehensive understanding of the sales cycle
- Design and execute a skills development programme to provide the BDO business with capabilities that can be de ployed in the right place, with the right skills, at the right time
- C reate a culture of client centricity, speed to market and commercialism whilst fostering an environment which is collaborative, high energy and high impact
- I dentify future sales requirements in the function, and across the wider practice to both meet the needs and expectations of our customers and retain a competitive advantage in the market
- O wn the firm's sales methodology , to ensure it is updated to reflect the latest selling trends and skills that showcase "best practice ". Also ensure people in the capability are experts at understanding the methodology , that they are using it , and able to coach others
- Engage with the business to identify and address skills gaps in the business and ensure there is a consistency of implementation of the sales process es- and the right behaviours adopted to apply them
- Assess key behaviours across key business development activities associated with finding work, winning work and growing relationships to build tools and guides which drive more consistency and improve the mindset, skillset and toolset of prac tice staff across the sales cycle
- Collaborate with other parts of MSC and the wider business to understand pipeline metrics and trend s to id entify sales/business development opportunities for the business and the MSC function
- Est ablish key performance indicators and metrics to measure performance of teams and individuals across the sales cycle . W here appropriate , establish principles through which resources can be deployed into various practice areas and programmes across BDO
- Report to senior stakeholders on KPI s to demonstrate value and impact across the sales cycle of the people working in MSC
- Leading from the front, b uild ing , lead ing , and develop ing a high-performing sales team by providing coaching (skills development) , filling gaps where needed and nurturing talent
- Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy across the capability
- Work with the HR function and MSC leadership to ensure performance management issues are appropriately addresses across MSC in a consistent and timely manner
- As a member of the MSC leadership team, collaborate with colleagues and /or lead on a wide range of MSC -specific and firmwide activities
- Engage with colleagues in the global BDO network in similar roles to drive consistency and collaboration across the wider business
- Utilise the MSC technology stack supporting sales and business development , ensuring it is maintained , optimised, and customise d as necessary
- Ensure that the firm's CRM system is used appropriately across the capability
- Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation
- Working with the Operations Director, horizon scan opportunities for new potential technology platforms for future consideration by the function and/or the wider firm
- Work closely the other capability Directors to align MSC activities across the firm's Gold Programmes and to ensure a seamless transition between sales and marketing activi ties
- Collaborate with other Central Operations teams and workstreams to connect processes for winning work to provide a frictionless experience for the business
- Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks
- Work with the HR function and MSC leadership to ensure performance management issues are appropriately addressed in a consistent and timely manner
- Proven experience in direct sales, and/or sales enablement , with significant experience in a senior management role leading large teams covering the end-to-end sales cycle within the professional services sector
- Exper ience in evaluating , en hancing and delivering sales methodologies and training within a professional services environment
- A strategic sales background, with a proven track record of leading and trans forming sales/BD teams across Account Management, Lead Generation , Bids & Propo sals
- Strong analytical, organisational, and project management skills with attention to detail
- A focus on client-centricity, commercial decision making and a "can-do" attitude
- Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership
- Ability to multitask, prioritise, and thrive in a fast-paced environment
- Experience of using CRM platform s , including Microsoft Dynamics and other technology sales enablement tools to drive data-driven sales decisions
- Ability to build senior internal relationships and manage external partners and vendors
- Strong leadership skills, with t he e nergy , motivation and leadership to build and transform a "best in class" sales function which contributes directly to top line revenue