The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis, covering early (8AM - 4PM) and late (2PM - 10PM) shifts. Temporary cover is required for approximately 2 months.In this position, you will be expected to;- Hold a caseload of 6 key clients and conduct key working sessions resulting in short-term support plans- Complete comprehensive risk and needs assessments- Build strong relationships with individuals and professionals to ensure tailored, wraparound support- Provide 1:1, group, and community support, including advocacy, life skills development, and confidence-building work- Respond with compassion to the challenges of complex needs within a psychologically informed environment- Respond to referrals promptly, using assessments as a foundation for building trust and showing a consistent support approach- Enable people to move through services smoothly, removing barriers where possible- Support clients to reconnect to their local authority areas, resettle into longer-term accommodation, or access other relevant services- Apply specialist knowledge (e.g. around substance use or mental health) to risk assessments and safety planning- Build positive working relationships with external partners and internal teams to support coordinated care- Assist residents in claiming and maintaining benefits and managing rent responsibilities- Carry out room checks and health & safety tasks with sensitivity, respecting personal space and experiences- Monitor rent accounts with the housing team, following up on discrepancies- Use trauma-informed approaches during housing management activitiesPlease note: this role involves lone working.To apply for this role, you must have;- Experience working with homelessness- Experience helping people to identify personal goals and supporting them through a process of change- Experience managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations- Experience working in partnership with a range of individuals/agencies to coordinate activities and achieve positive outcomes- Knowledge of financial support available to clients to ensure income maximisation, rent payment, and increased financial resilience- Understanding of professional boundaries and their importance when delivering trauma-informed support- A non-judgemental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach- Familiarity with IT applications and basic keyboard skills and the ability to maintain accurate records and manage own administrative tasks

The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM or 10AM - 6PM.Please note: this role involves supporting clients in the community.In this position, you will be expected to;- Hold a caseload of 10 key clients who are rough sleeping and experiencing multiple disadvantages; providing end-to-end holistic, coordinated support for each individual, from first contact in a street setting through to helping them to achieve a more settled and fulfilled lifestyle- Agree goals with each case which are achievable, time measured and support the individual in rebuilding their life away from the street- Conduct comprehensive assessment of need and risk for each case, using effective tools and recording methods and sharing information with partner agencies where appropriate- Work alongside existing Camden and Islington Services and utilise their specialist knowledge, experience, training and contacts to build and develop collaborative networks within the rough sleeping sector- Work with Chain verified rough sleepers, or those at risk of rough sleeping who have a high level of street activity in Camden or Islington. Referrals will be taken from Camden Routes Off the Street team and from the referral's coordinator within Islington Council- Work with and share information with forums in Camden and Islington, which support rough sleepers and work collaboratively with delivery structures in both boroughs- Work flexibly to the needs and patterns of the cohort. This will entail some street-based work alongside outreach teams and may contain some occasional weekend work with the agreement of the manager.- Work with specialist teams commissioned by LBC, LBI from the Rough Sleeping Initiative to support rough sleepers in the borough. You will work with a variety of teams, including Routes off the Street, Mungos Outreach and the Complex Needs Outreach Worker within the Council- Have access to personalised budget fund, which will be utilised to promote routes away from rough sleeping and support meaningful activity away from the street settingTo apply for this role, you must have;- Experience and understanding of the provision of services to rough sleepers experiencing multiple disadvantages who are rough sleeping or at risk of rough sleeping- Experience of effective liaison with social care, health, women's services housing and criminal justice agencies- Experience, practice and understanding of the principles of risk and asset-based needs assessment, planning, goal setting, and reviewing- Experience or a good understanding of VAWG and gender-based violence- Knowledge of multiple disadvantage, including ACEs (Adverse Childhood Experiences), how it can affect daily life, and an understanding of how to work with someone experiencing multiple disadvantages- Be self-motivated and able to work autonomously to find ways to engage and work with clients who may have a low level of interaction with and suspicion of services and make relationships with people who find it difficult to engage- Understand and appropriately approach the high levels of trauma experienced by rough sleepers - ensuring a psychologically-informed approach to complex trauma- Liaise and engage with other professionals/agencies, encouraging a multi-agency approach to create wrap around support for the client.- Be able to confidently advocate for clients' interests when other services do not understand the client's situation.- Be comfortable taking the lead by facilitating professional meetings, case conferences and TAM meetings to get the best outcome for the client and ensure their voice is heard.