We are seeking an experienced and dynamic Regional Operations Manager to join an established and luxury care home group. This is an excellent opportunity for a passionate healthcare professional to drive quality improvement and operational excellence across multiple care homes in their London.

Job: 2521

Salary: 85,000 per annum + Car Allowance + 30% Bonus Potential Location: London Type: Permanent

Key Responsibilities

• Lead a portfolio of high-performing care homes, ensuring consistently exceptional standards of care and hospitality across all locations
• Coach, support, and develop General Managers to become confident, values-led leaders through regular mentorship and professional development
• Champion innovation and service excellence across care, dining, lifestyle, and operations
• Work collaboratively with colleagues across all functions to align goals and elevate performance
• Uphold and promote a warm, inclusive culture built on trust and accountability
• Cultivate a high-performance culture where team members feel empowered to thrive
• Identify and grow future leaders across the region
• Celebrate success, share best practice, and encourage continuous improvement throughout all homes
• Lead on regulatory compliance, safeguarding, and risk management
• Ensure every home is inspection-ready every day, with a relentless focus on quality outcomes
• Build trusted relationships with key partners including the CQC, NHS, and local authorities
• Represent the organization with pride and professionalism, both internally and externally
• Take ownership of care homes' quality outcomes and performance within the group
• Maintain regular presence across all care homes, focusing support where needed most

Required Skills & Experience

• Significant experience in care home management or senior operations leadership
• Strong understanding of CQC requirements and regulations
• Proven track record in leading and developing high-performing teams

If you meet the above criteria and you would like to know more, please give me a call on (phone number removed) or send me an updated CV Keystone Care is an equal opportunities employment business and employment agency and welcomes applications from all candidates.