Location: Twickenham office (office-based, no hybrid/WFH)Hours: Full-time, 8:30 am - 5:00 pm, Monday to FridaySalary: Dependent on experience (DOE)Experience Required: Minimum 1 year in residential conveyancing preferred

You do not need a law degree for this role will consider all degrees

• Assist Fee Earners with caseload management and legal procedures.

• Handle client queries face-to-face or by telephone.

• Support timely and cost-effective processing of matters.

• Maintain accurate file management and documentation.

• Ensure efficient and polite client interactions.

• Follow company procedures and legal standards.

• Contribute to client base development and maintain introducer relationships.

• Manage personal workload with minimal supervision.

• Comply with company policies and provide excellent service at all times.

• Link post to clients and use Case Management/Ledger systems.

• Verify client identification per Anti-Money Laundering guidelines.

• Open files and issue initial documentation/client care forms.

• Review and close/archive files.

• Return all telephone calls within 2 hours or by end of the business day.

• Produce contract documentation according to company policy.

• Raise pre-contract enquiries and order searches.

• Support exchanges and post-completion processes.

• Assist Fee Earners in all aspects of file progression and casework.

• Competitive salary (DOE)

• Pension

• Career development opportunities